AutoDialer · Agent Workspace
disconnected
New Agent Desktop
Supervisor
Admin
Agent state:
logged_out
Sign in
WebSocket URL
Agent
— connect to load —
Audio mode
WebRTC (in-browser softphone)
MicroSIP (separate app)
SIP WSS server (CC-Asterisk)
SIP domain
SIP password (endpoint secret)
Connect
Log in
Log out
Status controls
Ready
Pause
Wrap-up done
Active call
— idle —
Incoming…
Direction
Caller
Queue
Call ID
Screen-pop
{}
Hang up
Disposition
— connect to load —
Submit
Event log